Operational Excellence is a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – to pursue ‘Operational Excellence by Design‘, and not by … For better results, tailor these questions to meet any specific tasks and requirements you have. Jason Piatt. Learn about interview questions and interview process for 2 companies. Interpersonal skills are the most important and looked after feature in the role of operations manager. Free interview details posted anonymously by Abbott interview candidates. Achieving Operational Excellence within a company requires a clear plan of action and a good partner to help you through the process of implementing the key elements of an Operational Excellence Program. 8 Director of Operations Interview Questions The author’s main premise is that companies must choose—and … Excellent numerical and interpersonal skills are also signs that your candidate is a good match for your Operations Manager position. Aug 27, 2013. 1 head of operational excellence ~1~null~1~ interview questions. Learn about interview questions and interview process for 1 companies. Authors Michael Treacy and Fred Wiersma describe three generic competitive strategies, or value disciplines: operational excellence, customer intimacy and product leadership.These are described in their book, The Discipline of Market Leaders (1997). The Most Comprehensive Study of Critical Challenges and Future Trends within Operational Excellence. 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