This is ideal since the sound will come from where you're already looking. Your options are threefold. *Qualifying TVs: 55"+ 2019 QLED and 7/8 Series UHD TVs. The sound bar is blocking the IR sensor of the TV. If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well. You want to be sure the TV is not muted. Push the Mute button on your TV remote. Turn on the TV and Soundbar. Connect 1. TV is XBR750 purchased last month Several people have tried taping over where the sensor is, but as it's mounted away from the front of the unit some of the IR signal seems to get in and trigger the sensor. If your TV is on a stand, table, shelf, or cabinet, a soundbar can be placed just below the TV. Currently my Samsung tv has an IR signal repeater that is wired from the TV behind the wall and in front of the said receiver in cabinet so that the signal is read by the receiver. CONNECTIONS TV SOUNDCONNECT You can enjoy TV sound through your Soundbar when it is connected to a Samsung TV that supports the TV SoundConnect function. Free store pick up or Australia wide delivery https://www.cnet.com/news/read-this-before-you-buy-a-sound-bar There isn't an option to move the soundbar. The remote control of the TV may stop working if the sound bar is placed in front of the TV. 2. A display on screen should show if the TV is now muted, or not. Applicable Products and Categories of This Article. Free from wires, the speakers use Bluetooth technology to connect and playback audio coming from your compatible TV or smart device. 1) Use a bigger piece of tape. TV and soundbar purchase must be on the same receipt/transaction.Show Less Qualifying soundbar models: HW-Q90R, HW-Q80R, HW-Q70R, HW-Q60R, HW-MS650, HW-R650. which shows me that it's the tv sensor . Savings via instant rebate. The LG sound bar is about ½” higher than the front of the TV and blocks the red light sensor in the bottom center of the TV Consequently sometime Remote doesn’t function unless you raise it up and angle it down toward sensor. The tv remote doesn't do anything at all, cannot access the menu, tools, etc. Placing the sound bar too close to the TV may block the IR signal. Nothing is blocking the external sensor and I've positioned it several ways. All my AV components are visible to the viewer, but my center channel speaker is right in front of the Samsung TV's remote control sensor. You'll need to measure the height of the soundbar versus the vertical space between the stand and the bottom of the TV to make sure the soundbar doesn't block the screen. My soundbar location is blocking my ability to power on my TV with both my Comcast remote and the Sony remote that came with TV. It will work but it's unsightly. Is their a cable that covers the remote sensor on the TV and allows you to run the other end of the cable to where the remote control can "see it." I turn on the tv manually and use my cable remote to change channels but that is all it will do which tells me the remote from the cable box is fine. Make sure the sound on your TV isn't muted. I know i could get a RF remote, but i would only be using it for my TV and thats a waste of money. Press the button on the main unit’s right side or the SOURCE button on the remote control to select the TV mode. What are my options to turn this TV on with the comcast remote? A perfect match for your QLED TV, the Samsung True Dolby Atmos & DTS:X Soundbar elevates your home theatre’s sound and fills your room with booming, punchy bass. If this model TV doesnt have the same port I'd like to know what Samsung had outlined as the alternative to support such a setup. 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